| Effective 01/01/2003 |
| Privacy Notice Table of Contents |
- Our Commitment To Privacy
- The Information We Collect
- How We Use Information
- Our Commitment To Data Security
- Our Commitment To Children's Privacy
- How To Access Or Correct Your Information
- How To Contact Us
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| Our Commitment To Privacy |
Your privacy is important to us. To better protect your privacy
we provide this notice explaining our online information practices
and the choices you can make about the way your information is collected
and used. To make this notice easy to find, we make it available
on our homepage and at every point where personally identifiable
information may be requested.
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| The Information We Collect: |
| This notice applies to all information collected
or submitted on the Rackmount.COM web site. On some pages, you can
order products, make requests, and register to receive materials. The
types
of personal information collected at these pages are:
Name
Address
Email address
Phone number, Fax Number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to
the recipient, you will need to submit the recipient's address. In
this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
|
| The Way We Use Information: |
We use the information you provide about yourself
when placing an order only to complete that order. We do not share
this information with outside parties except to the extent necessary
to complete that order.
We use the information you provide about someone else when placing
an order only to ship the product and to confirm delivery. We do
not share this information with outside parties except to the extent
necessary to complete that order.
We offer gift-cards by which you can personalize a product you order
for another person. Information you provide to us to create a gift-card
is only used for that purpose, and it is only disclosed to the person
receiving the gift.
We use return email addresses to answer the email we receive. Such
addresses are not used for any other purpose and are not shared with
outside parties.
You can register with our web site if you would like to receive
our catalog as well as updates on our new products and services.
Information
you submit on our web site will not be used for this purpose unless
you fill out the registration form.
We use non-identifying and aggregate information to better design
our web site. We would not disclose anything that could be used to
identify our customers.
Finally, we never use or share the personally identifiable information
provided to us online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
If you do not wish to be on our customer information database, please
send a request to sales@rackmount.com. We will promptly remove
any information associated to your account.
|
| Our Commitment To Data Security |
| To prevent unauthorized access, maintain data accuracy,
and ensure the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and secure
the information we collect online. We remove your credit card information
from our e-commerce server once the transaction has been completed.
We do not keep or store your credit card information on any of our
Internet connected web servers.
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| Our Commitment To Children's Privacy |
| Protecting the privacy of the very young is especially
important. For that reason, we never collect or maintain information
at our web site from those we actually know are under 13, and no part
of our web site is structured to attract anyone under 13.
|
| How You Can Access or Correct Your Information |
| You can access all your personally identifiable
information that we collect online and maintain by Customer Information
Access Procedure. We use this procedure to better safeguard your information.
Customer Information Access Procedure
1. Send a request e-mail to sales@rackmount.com with the following
information.
- Your name or company name
- account number (if any)
- address
- phone number
- e-mail address
2. Your request will be process within 24 hours. One of our system
administrators will call or send you an e-mail to verify your identity.
Please have the following information ready.
- Name
- Address
- Last transaction date or the amount of your last purchase
- Your on-line username and password (assigned
by Rackmount.com, if any)
3. Your information will be updated and an e-mail send to you confirming
the update.
You can correct factual errors in your personally identifiable information
by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable
steps to verify your identity before granting access or making corrections.
|
| How To Contact US |
| Should you have other questions or concerns about
these privacy policies, please call us at 516-997-5050 or send us an
email at sales@rackmount.com.
As a customer of Rackmount.com, Inc. (Rackmount.com),
you may alter your customer information or opt-out of receiving communications
from us at any time. We have the following options for changing and
modifying your customer information.
- You may send an email to sales@rackmount.com
- You may send mail to Rackmount.com, Inc. at
following postal address:
- Rackmount.com Inc. 134 Linden Ave. Suite 200, Westbury, NY 11590
- You may call us at: 516-997-5050 or fax us at 516-997-5784
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